Warranty Policy

1. Our Commitment At Homycasa Project, we provide a comprehensive warranty program designed to protect your purchase. We guarantee that all products are free from manufacturing defects and offer a one-year limited warranty for eligible items. This commitment ensures you receive the high-quality craftsmanship and durability our brand stands for.

2. Warranty Coverage

  • Effective Date: Your warranty takes effect from the date of delivery or local pickup (proof of purchase required).

  • Standard Products: Includes a one-year non-transferable warranty.

  • Clearance & Final Sale: These items carry a 30-day warranty unless otherwise stated.

  • Scope: This warranty applies strictly to manufacturing defects.

3. Exclusions This warranty does NOT cover:

  • Normal Wear & Tear: Scratches, dents, discoloration, shrinkage, fabric pilling, flattening of cushions, and stains.

  • Assembly & Installation Errors: Damage caused by improper assembly or installation.

  • Modified Products: Any product altered from its original design.

  • Improper Use: Using products in unintended ways (e.g., standing on chairs, jumping on beds) or using non-commercial items for commercial purposes.

  • Environmental Damage: Damage caused by cleaning chemicals or use in unintended environments (e.g., using indoor items outdoors).

  • Incidental Losses: Scratches on floors or loss of personal belongings.

4. Assembly & Handling

  • Inspection First: Please check all components and hardware before assembly. Claims for missing or damaged parts must be made before assembly begins.

  • Handling Damage: Damage occurred during the assembly process (especially scratches) is not covered by this warranty.

5. Warranty Claims Homycasa Project reserves the right to determine the best resolution for a claim. Remedies may include:

  • Free replacement parts

  • Professional repair services

  • Partial or full refund

  • Product exchange

How to Submit: Please contact our support team at project@homycasa.com with your proof of purchase, a description of the issue, and supporting photos/videos.

6. Consumer Rights & Policy Changes

  • Legal Rights: This warranty does not override your legal rights under federal or local laws. You may be entitled to additional compensation depending on your jurisdiction.

  • Policy Updates: Homycasa reserves the right to modify these terms. The version in effect at the time of purchase will apply.

Contact Information

  • Email: project@homycasa.com

  • Phone: (909) 900-5996

  • Address: 10270 Philadelphia Court, Rancho Cucamonga, CA 91730